Abstract
The Mayo Clinic Systems Model presented in this chapter provides a vantage point through the window of desirable patient/guest services outcomes. The Systems Model provides a roadmap or blueprint for the integration of all of the services from pre-Mayo to post-Mayo and all the processes in between. The understanding of this model can lead to a very positive level of patient/ guest satisfaction and a positive health outcome.
| Original language | English (US) |
|---|---|
| Title of host publication | Medical Tourism and Wellness |
| Subtitle of host publication | Hospitality Bridging Healthcare (H2H) |
| Publisher | Apple Academic Press |
| Pages | 47-73 |
| Number of pages | 27 |
| ISBN (Electronic) | 9781771885065 |
| ISBN (Print) | 9781771885058 |
| DOIs | |
| State | Published - Jan 1 2017 |
| Externally published | Yes |
Keywords
- Healthcare
- Hotel
- Medical tourism
- Process
- Systems model
ASJC Scopus subject areas
- General Economics, Econometrics and Finance
- General Business, Management and Accounting
- General Medicine