Using the system model to describe the workings of the mayo clinic for medical tourism

Frederick J. DeMicco, Dongqiong Patty Luo

Research output: Chapter in Book/Report/Conference proceedingChapter

Abstract

The Mayo Clinic Systems Model presented in this chapter provides a vantage point through the window of desirable patient/guest services outcomes. The Systems Model provides a roadmap or blueprint for the integration of all of the services from pre-Mayo to post-Mayo and all the processes in between. The understanding of this model can lead to a very positive level of patient/ guest satisfaction and a positive health outcome.

Original languageEnglish (US)
Title of host publicationMedical Tourism and Wellness
Subtitle of host publicationHospitality Bridging Healthcare (H2H)
PublisherApple Academic Press
Pages47-73
Number of pages27
ISBN (Electronic)9781771885065
ISBN (Print)9781771885058
DOIs
StatePublished - Jan 1 2017
Externally publishedYes

Keywords

  • Healthcare
  • Hotel
  • Medical tourism
  • Process
  • Systems model

ASJC Scopus subject areas

  • General Economics, Econometrics and Finance
  • General Business, Management and Accounting
  • General Medicine

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