Understanding the Student Experience Better: Analyzing Remote Learning Tools Through Engagement, Participation, and Liveness Concepts

Technologies have changed how students engage and participate during remote classes, whether by encouraging interaction via chat on platforms such as Google Meet or by using voting features such as Poll. Our research aims to better understand the role of these tools in the educational context and how their interactive features influence student experience through the lens of engagement, participation, and liveness. In this sense, we address the following question: How can educational technologies be classified by the Engagement, Participation, and Liveness lens? To explore the relationship between the lens and the interactive features of Mentimeter, Google Meet, and Google Presentations, we conducted a study with three independent evaluations, measuring agreement using Cohen's Kappa coefficient. Our results suggest that these interactive features can be used as a lens to understand different types of experiences and how they can be applied to promote various dynamics, such as competitive and collaborative activities. Our results expand the professor's perspective on the student experience, providing ways for professors to understand the emotional and student behavioral reactions from using interactive tools in remote learning environments.