Together or Apart? Investigating a mediator bot to aggregate bot's comments on pull requests

Eric Ribeiro; Ronan Nascimento; Igor Steinmacher; Laerte Xavier; Marco Gerosa; Hugo De Paula; Mairieli Wessel

doi:10.1109/ICSME55016.2022.00054

Together or Apart? Investigating a mediator bot to aggregate bot's comments on pull requests

Eric Ribeiro, Ronan Nascimento, Igor Steinmacher, Laerte Xavier, Marco Gerosa, Hugo De Paula, Mairieli Wessel

Informatics, Computing, and Cyber Systems, School of

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

2 Scopus citations

Abstract

Software bots connect users and tools, streamlining the pull request review process in social coding platforms. However, bots can introduce information overload into developers' communication. Information overload is especially problematic for newcomers, who are still exploring the project and may feel overwhelmed by the number of messages. Inspired by the literature of other domains, we designed and evaluated FunnelBot, a bot that acts as a mediator between developers and other bots in the repository. We conducted a within-subject study with 25 newcomers to capture their perceptions and preferences. Our results provide insights for bot developers who want to mitigate noise and create bots for supporting newcomers, laying a foundation for designing better bots.

Original language	English (US)
Title of host publication	Proceedings - 2022 IEEE International Conference on Software Maintenance and Evolution, ICSME 2022
Publisher	Institute of Electrical and Electronics Engineers Inc.
Pages	434-438
Number of pages	5
ISBN (Electronic)	9781665479561
DOIs	https://doi.org/10.1109/ICSME55016.2022.00054
State	Published - 2022
Event	39th IEEE International Conference on Software Maintenance and Evolution, ICSME 2022 - Limassol, Cyprus Duration: Oct 2 2022 → Oct 7 2022

Publication series

Name	Proceedings - 2022 IEEE International Conference on Software Maintenance and Evolution, ICSME 2022

Conference

Conference	39th IEEE International Conference on Software Maintenance and Evolution, ICSME 2022
Country/Territory	Cyprus
City	Limassol
Period	10/2/22 → 10/7/22

Keywords

GitHub Bots
Open Source Software
Software Bots
Software Engineering

ASJC Scopus subject areas

Software
Safety, Risk, Reliability and Quality

Access to Document

10.1109/ICSME55016.2022.00054

Cite this

Ribeiro, E., Nascimento, R., Steinmacher, I., Xavier, L., Gerosa, M., De Paula, H., & Wessel, M. (2022). Together or Apart? Investigating a mediator bot to aggregate bot's comments on pull requests. In Proceedings - 2022 IEEE International Conference on Software Maintenance and Evolution, ICSME 2022 (pp. 434-438). (Proceedings - 2022 IEEE International Conference on Software Maintenance and Evolution, ICSME 2022). Institute of Electrical and Electronics Engineers Inc.. https://doi.org/10.1109/ICSME55016.2022.00054

Together or Apart? Investigating a mediator bot to aggregate bot's comments on pull requests. / Ribeiro, Eric; Nascimento, Ronan; Steinmacher, Igor et al.
Proceedings - 2022 IEEE International Conference on Software Maintenance and Evolution, ICSME 2022. Institute of Electrical and Electronics Engineers Inc., 2022. p. 434-438 (Proceedings - 2022 IEEE International Conference on Software Maintenance and Evolution, ICSME 2022).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

Ribeiro, E, Nascimento, R, Steinmacher, I, Xavier, L, Gerosa, M, De Paula, H & Wessel, M 2022, Together or Apart? Investigating a mediator bot to aggregate bot's comments on pull requests. in Proceedings - 2022 IEEE International Conference on Software Maintenance and Evolution, ICSME 2022. Proceedings - 2022 IEEE International Conference on Software Maintenance and Evolution, ICSME 2022, Institute of Electrical and Electronics Engineers Inc., pp. 434-438, 39th IEEE International Conference on Software Maintenance and Evolution, ICSME 2022, Limassol, Cyprus, 10/2/22. https://doi.org/10.1109/ICSME55016.2022.00054

Ribeiro E, Nascimento R, Steinmacher I, Xavier L, Gerosa M, De Paula H et al. Together or Apart? Investigating a mediator bot to aggregate bot's comments on pull requests. In Proceedings - 2022 IEEE International Conference on Software Maintenance and Evolution, ICSME 2022. Institute of Electrical and Electronics Engineers Inc. 2022. p. 434-438. (Proceedings - 2022 IEEE International Conference on Software Maintenance and Evolution, ICSME 2022). doi: 10.1109/ICSME55016.2022.00054

Ribeiro, Eric ; Nascimento, Ronan ; Steinmacher, Igor et al. / Together or Apart? Investigating a mediator bot to aggregate bot's comments on pull requests. Proceedings - 2022 IEEE International Conference on Software Maintenance and Evolution, ICSME 2022. Institute of Electrical and Electronics Engineers Inc., 2022. pp. 434-438 (Proceedings - 2022 IEEE International Conference on Software Maintenance and Evolution, ICSME 2022).

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abstract = "Software bots connect users and tools, streamlining the pull request review process in social coding platforms. However, bots can introduce information overload into developers' communication. Information overload is especially problematic for newcomers, who are still exploring the project and may feel overwhelmed by the number of messages. Inspired by the literature of other domains, we designed and evaluated FunnelBot, a bot that acts as a mediator between developers and other bots in the repository. We conducted a within-subject study with 25 newcomers to capture their perceptions and preferences. Our results provide insights for bot developers who want to mitigate noise and create bots for supporting newcomers, laying a foundation for designing better bots.",

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author = "Eric Ribeiro and Ronan Nascimento and Igor Steinmacher and Laerte Xavier and Marco Gerosa and {De Paula}, Hugo and Mairieli Wessel",

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Together or Apart? Investigating a mediator bot to aggregate bot's comments on pull requests

Abstract

Publication series

Conference

Keywords

ASJC Scopus subject areas

Access to Document

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Cite this