To be secure or not to be: Isn't this the question? A critical look at hotel's network security

Cihan Cobanoglu, Frederick J. DeMicco

Research output: Contribution to journalReview articlepeer-review

23 Scopus citations

Abstract

A survey of 234 hotel information technology managers was conducted to find out security practices for hotel networks and prevention techniques. Twenty percent of the respondents had a computer network attack within the last 12 months. The size of the hotel seems to be positively correlated with the number of attacks observed within the last 12 months. Regarding attack types, virus attack (15.4%) was reported most frequently, followed by "Denial of Service" (7.7%). The most basic tools/techniques such as access control and anti-virus software are used by many hotels internally. However, there are several important network security tools/techniques such as vulnerability assessment scan or biometrics that are not used by hotels.

Original languageEnglish (US)
Pages (from-to)43-59
Number of pages17
JournalInternational Journal of Hospitality and Tourism Administration
Volume8
Issue number1
DOIs
StatePublished - 2007
Externally publishedYes

Keywords

  • Hotel
  • Information
  • Network
  • Security

ASJC Scopus subject areas

  • Tourism, Leisure and Hospitality Management

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