The Multifaceted Nature of Mentoring in OSS: Strategies, Qualities, and Ideal Outcomes

Zixuan Feng, Igor Steinmacher, Marco Gerosa, Tyler Menezes, Alexander Serebrenik, Reed Milewicz, Anita Sarma

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

Mentorship in open source software (OSS) is a vital, multifaceted process that includes onboarding newcomers, fostering skill development, and enhancing community building. This study examines task-focused mentoring strategies that help mentees complete their tasks and the ideal personal qualities and outcomes of good mentorship in OSS communities. We conducted two surveys to gather contributor perceptions: the first survey, with 70 mentors, mapped 17 mentoring challenges to 21 strategies that help support mentees. The second survey, with 85 contributors, assessed the importance of personal qualities and ideal mentorship outcomes. Our findings not only provide actionable strategies to help mentees overcome challenges and become successful contributors but also guide current and future mentors and OSS communities in understanding the personal qualities that are the cornerstone of good mentorship and the outcomes that mentor-mentee pairs should aspire to achieve.

Original languageEnglish (US)
Title of host publicationProceedings - 2025 IEEE/ACM 18th International Conference on Cooperative and Human Aspects of Software Engineering, CHASE 2025
PublisherInstitute of Electrical and Electronics Engineers Inc.
Pages203-214
Number of pages12
ISBN (Electronic)9798331538712
DOIs
StatePublished - 2025
Event18th IEEE/ACM International Conference on Cooperative and Human Aspects of Software Engineering, CHASE 2025 - Ottawa, Canada
Duration: Apr 27 2025Apr 28 2025

Publication series

NameProceedings - 2025 IEEE/ACM 18th International Conference on Cooperative and Human Aspects of Software Engineering, CHASE 2025

Conference

Conference18th IEEE/ACM International Conference on Cooperative and Human Aspects of Software Engineering, CHASE 2025
Country/TerritoryCanada
CityOttawa
Period4/27/254/28/25

Keywords

  • Mentoring
  • Open Source Software
  • Strategies

ASJC Scopus subject areas

  • Organizational Behavior and Human Resource Management
  • Software
  • Social Psychology

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