The impact of prior system beliefs on user perceptions towards a new system: A study on E-learning systems

Yan Mandy Dang, Yulei Gavin Zhang, James N. Morgan

Research output: Chapter in Book/Report/Conference proceedingConference contribution

2 Scopus citations

Abstract

Understanding why people accept or reject new information systems is an important IS research topic. Successful IT implementation is crucial to an organization's competitiveness but is often challenged by user resistance to accepting new systems. Most existing IT adoption studies focus on assessing the new system itself, while the majority of IT switching studies focus on examining and comparing different types of switching costs. However, little research has leveraged both perspectives to investigate the impact of users' beliefs about the prior system on their perception towards the new system. By combining the two perspectives, this research in progress proposes an integrated framework including a comprehensive set of IT adoption and switching cost factors. We plan to empirically examine this framework in an e-learning context for two reasons. First, research on e-learning system switch is rare. Second, an ongoing e-learning system transition at the authors' institution provides an ideal empirical setting.

Original languageEnglish (US)
Title of host publication19th Americas Conference on Information Systems, AMCIS 2013 - Hyperconnected World
Subtitle of host publicationAnything, Anywhere, Anytime
Pages3392-3397
Number of pages6
StatePublished - 2013
Event19th Americas Conference on Information Systems, AMCIS 2013 - Chicago, IL, United States
Duration: Aug 15 2013Aug 17 2013

Publication series

Name19th Americas Conference on Information Systems, AMCIS 2013 - Hyperconnected World: Anything, Anywhere, Anytime
Volume5

Other

Other19th Americas Conference on Information Systems, AMCIS 2013
Country/TerritoryUnited States
CityChicago, IL
Period8/15/138/17/13

Keywords

  • E-learning system transition
  • Is adoption
  • Prior system impact
  • Switching cost

ASJC Scopus subject areas

  • Computer Networks and Communications
  • Computer Science Applications
  • Information Systems
  • Library and Information Sciences

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