The best defense is a good defense: adapting negotiation methods for tackling pressure over software project estimates

Patricia G.F. Matsubara, Igor Steinmacher, Bruno Gadelha, Tayana Conte

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

Software estimation is critical for a software project's success and a challenging activity. We argue that estimation problems are not restricted to the generation of estimates but also their use for commitment establishment: project stakeholders pressure estimators to change their estimates or to accept unrealistic commitments to attain business goals. In this study, we employed a Design Science Research (DSR) methodology to design an artifact based on negotiation methods, to empower software estimators in defending their estimates and searching for alternatives to unrealistic commitments when facing pressure. The artifact is a concrete step towards disseminating the soft skill of negotiation among practitioners. We present the preliminary results from a focus group that showed that practitioners from the software industry could use the artifact in a concrete scenario when estimating and establishing commitments about a software project. Our future steps include improving the artifact with the suggestions from focus group participants and evaluating it empirically in real software projects in the industry.

Original languageEnglish (US)
Title of host publicationProceedings - 2022 ACM/IEEE 44th International Conference on Software Engineering
Subtitle of host publicationNew Ideas and Emerging Results, ICSE-NIER 2022
PublisherIEEE Computer Society
Pages91-95
Number of pages5
ISBN (Electronic)9781665495967
DOIs
StatePublished - 2022
Event44th ACM/IEEE International Conference on Software Engineering: New Ideas and Emerging Results, ICSE-NIER 2022 - Pittsburgh, United States
Duration: May 22 2022May 27 2022

Publication series

NameProceedings - International Conference on Software Engineering
ISSN (Print)0270-5257

Conference

Conference44th ACM/IEEE International Conference on Software Engineering: New Ideas and Emerging Results, ICSE-NIER 2022
Country/TerritoryUnited States
CityPittsburgh
Period5/22/225/27/22

Keywords

  • commitment
  • negotiation
  • Software effort estimation

ASJC Scopus subject areas

  • Software

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