Responses to the Discovery of Unethical Acts: An Organizational Identity and Reputation Perspective

Mahendra Joshi, Marie McKendall

Research output: Contribution to journalArticlepeer-review

6 Scopus citations

Abstract

There has recently been a growth in research that examines how corporations respond to allegations of unethical actions. Although scholars have gained much insight about the range of responses available to and used by organizations, there has been almost no study of why firms choose one response over another. In this article, the authors present a framework of likely organizational response choices to allegations of wrongdoing; we propose that response choices are based on the degree of reputational risk from stakeholder withdrawal of support and on perceived threats to the firm’s primary or secondary identity.

Original languageEnglish (US)
Pages (from-to)706-741
Number of pages36
JournalBusiness and Society
Volume57
Issue number4
DOIs
StatePublished - Apr 1 2018
Externally publishedYes

Keywords

  • organizational identity
  • organizational reputation
  • unethical actions
  • wrongdoing

ASJC Scopus subject areas

  • Business, Management and Accounting (miscellaneous)
  • Social Sciences (miscellaneous)

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