Overcoming open source project entry barriers with a portal for newcomers

Igor Steinmacher, Tayana Uchoa Conte, Christoph Treude, Marco Aurélio Gerosa

Research output: Chapter in Book/Report/Conference proceedingConference contribution

66 Scopus citations

Abstract

Community-based Open Source Software (OSS) projects are usually self-organized and dynamic, receiving contributions from distributed volunteers. Newcomer are important to the survival, long-term success, and continuity of these communities. However, newcomers face many barriers when making their first contribution to an OSS project, leading in many cases to dropouts. Therefore, a major challenge for OSS projects is to provide ways to support newcomers during their first contribution. In this paper, we propose and evaluate FLOSScoach, a portal created to support newcomers to OSS projects. FLOSScoach was designed based on a conceptual model of barriers created in our previous work. To evaluate the portal, we conducted a study with 65 students, relying on qualitative data from diaries, self-efficacy questionnaires, and the Technology Acceptance Model. The results indicate that FLOSScoach played an important role in guiding newcomers and in lowering barriers related to the orientation and contribution process, whereas it was not effective in lowering technical barriers. We also found that FLOSScoach is useful, easy to use, and increased newcomers' confidence to contribute. Our results can help project maintainers on deciding the points that need more attention in order to help OSS project newcomers overcome entry barriers.

Original languageEnglish (US)
Title of host publicationProceedings - 2016 IEEE/ACM 38th IEEE International Conference on Software Engineering Companion, ICSE 2016
PublisherIEEE Computer Society
Pages273-284
Number of pages12
ISBN (Electronic)9781450339001, 9781450342056
DOIs
StatePublished - May 14 2016
Externally publishedYes
Event2016 IEEE/ACM 38th IEEE International Conference on Software Engineering, ICSE 2016 - Austin, United States
Duration: May 14 2016May 22 2016

Publication series

NameProceedings - International Conference on Software Engineering
Volume14-22-May-2016
ISSN (Print)0270-5257

Conference

Conference2016 IEEE/ACM 38th IEEE International Conference on Software Engineering, ICSE 2016
Country/TerritoryUnited States
CityAustin
Period5/14/165/22/16

Keywords

  • Barriers
  • Beginners
  • Joining Process
  • Newbies
  • Newcomers
  • Novices
  • Obstacles
  • Onboarding
  • Open Source Software

ASJC Scopus subject areas

  • Software

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