Online critical review classification in response strategy and service provider rating: Algorithms from heuristic processing, sentiment analysis to deep learning

John Jianjun Zhu, Yung Chun Chang, Chih Hao Ku, Stella Yiyan Li, Chi Jen Chen

Research output: Contribution to journalArticlepeer-review

33 Scopus citations

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Computer Science

Engineering

Psychology

Economics, Econometrics and Finance