Online critical review classification in response strategy and service provider rating: Algorithms from heuristic processing, sentiment analysis to deep learning

  • John Jianjun Zhu
  • , Yung Chun Chang
  • , Chih Hao Ku
  • , Stella Yiyan Li
  • , Chi Jen Chen

Research output: Contribution to journalArticlepeer-review

50 Scopus citations

Fingerprint

Dive into the research topics of 'Online critical review classification in response strategy and service provider rating: Algorithms from heuristic processing, sentiment analysis to deep learning'. Together they form a unique fingerprint.

Keyphrases

Computer Science

Engineering

Economics, Econometrics and Finance

Psychology