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Improving the United States airline industry's capacity to provide safe and dignified services to travelers with disabilities: Focus group findings
Michael J. McCarthy
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Article
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peer-review
5
Scopus citations
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Keyphrases
Additional Training
20%
Air Services
20%
Air Travel
20%
Airline Industry
100%
Airlines
20%
Area Characteristic
20%
Audio
20%
Coding System
20%
Current Characteristics
20%
Grounded Theory Approach
20%
Group Finding
100%
Intercity
40%
Interpersonal Level
20%
Job System
20%
Organizational Commitment
20%
Organizational Policy
20%
Organizational Systems
20%
Quality of Service
20%
Regulatory Policy
20%
Service Delivery
20%
System Characteristics
20%
System Level
20%
Training Characteristics
20%
Training Development
20%
Traveler Type
20%
Travellers
100%
United States
100%
US Cities
20%
With Disabilities
100%
Social Sciences
Airline
100%
Development Project
33%
Educational Development
33%
Focus Group
100%
Grounded Theory
33%
Health Care Delivery
33%
Organizational Commitment
33%
Professional Occupations
33%
USA
33%