Improving service operations: linking safety culture to hospital performance

Business & Economics

• Patient Safety 100%
• Safety Culture 80%
• Hospital Performance 77%
• Service Operations 70%
• High Reliability Organizations 23%
• Medicare 15%
• Medicaid 13%
• Organization Theory 13%
• Performance Measures 10%
• Business Performance 10%
• Regression Analysis 7%
• Safety Performance 7%
• Patient Satisfaction 6%
• Performance Metrics 6%
• Process Quality 6%
• Linear Regression 6%
• Control Variable 5%
• Secondary Data 5%
• Managers 5%
• Data Base 5%
• Service Provider 4%
• Healthcare 3%
• Design Methodology 2%
• United States of America 2%

Earth & Environmental Sciences

• hospital 57%
• safety 42%
• services 37%
• health care 5%
• regression analysis 4%
• test 4%
• methodology 3%