Great Power Brings Great Responsibility: Personalizing Conversational AI for Diverse Problem-Solvers

Italo Santos, Katia Romero Felizardo, Igor Steinmacher, Marco A. Gerosa

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

Newcomers onboarding to Open Source Software (OSS) projects face many challenges. Large Language Models (LLMs), like ChatGPT, have emerged as potential resources for answering questions and providing guidance, with many developers now turning to ChatGPT over traditional Q&A sites like Stack Overflow. Nonetheless, LLMs may carry biases in presenting information, which can be especially impactful for newcomers whose problem-solving styles may not be broadly represented. This raises important questions about the accessibility of AI-driven support for newcomers to OSS projects. This vision paper outlines the potential of adapting AI responses to various problem-solving styles to avoid privileging a particular subgroup. We discuss the potential of AI persona-based prompt engineering as a strategy for interacting with AI. This study invites further research to refine AI-based tools to better support contributions to OSS projects.

Original languageEnglish (US)
Title of host publicationProceedings - 2025 IEEE/ACM 18th International Conference on Cooperative and Human Aspects of Software Engineering, CHASE 2025
PublisherInstitute of Electrical and Electronics Engineers Inc.
Pages93-95
Number of pages3
ISBN (Electronic)9798331538712
DOIs
StatePublished - 2025
Event18th IEEE/ACM International Conference on Cooperative and Human Aspects of Software Engineering, CHASE 2025 - Ottawa, Canada
Duration: Apr 27 2025Apr 28 2025

Publication series

NameProceedings - 2025 IEEE/ACM 18th International Conference on Cooperative and Human Aspects of Software Engineering, CHASE 2025

Conference

Conference18th IEEE/ACM International Conference on Cooperative and Human Aspects of Software Engineering, CHASE 2025
Country/TerritoryCanada
CityOttawa
Period4/27/254/28/25

ASJC Scopus subject areas

  • Organizational Behavior and Human Resource Management
  • Software
  • Social Psychology

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