Extending the expanded model of organizational identification to occupations

Blake E. Ashforth, Mahendra Joshi, Vikas Anand, Anne M. O'Leary-Kelly

Research output: Contribution to journalArticlepeer-review

73 Scopus citations


We extend Kreiner and Ashforth's (2004) research on the expanded model of organizational identification to the occupational level of self. A survey of 251 customer service representatives from an Indian call center indicates that occupational identification, occupational disidentification, ambivalent occupational identification, and neutral occupational identification are empirically differentiable. Further, each form of identification in the expanded model was related to certain predictors from a set of ten situational and individual difference variables, and to certain outcomes from a set of five adjustment variables. The differing patterns of antecedents and outcomes for each form of occupational identification suggest that each form constitutes a relatively unique phenomenon.

Original languageEnglish (US)
Pages (from-to)2426-2448
Number of pages23
JournalJournal of Applied Social Psychology
Issue number12
StatePublished - Dec 2013
Externally publishedYes

ASJC Scopus subject areas

  • Social Psychology


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