Exploring the role of telehealth in providing equitable healthcare to the vulnerable patient population during COVID-19

Dania A. Shah, Dana Sall, Wesley Peng, Rustan Sharer, Alison C. Essary, Priya Radhakrishnan

Research output: Contribution to journalArticlepeer-review

20 Scopus citations

Abstract

The COVID 19 pandemic resulted in widespread telehealth implementation. Existent health disparities were widened, with under-represented minorities (URM) disproportionately affected by COVID. In this study, we assess the role of telehealth in improving access to care in the URMs and vulnerable populations. We noted a statistically significant increase in the number of visits in Hispanic or Latino patients (15.2% increase, p < 0.01) and Black patients (19% increase, p < 0.01). Based on payer type, there was a statistically significant increase in the number of visits in the Medicare (10.2%, p = 0.0001) and Medicaid (16.2%, p < 0.01) groups. We also noted increased access to care with telehealth in patients who were 65 and older (10.6%, p = 0.004). This highlights the importance of telehealth in increasing access to care and promoting health equity in the URM and vulnerable patient populations.

Original languageEnglish (US)
Pages (from-to)1047-1050
Number of pages4
JournalJournal of Telemedicine and Telecare
Volume30
Issue number6
DOIs
StatePublished - Jul 2024
Externally publishedYes

Keywords

  • COVID-19, pandemic
  • health equity
  • Telehealth
  • under-represented minority
  • vulnerable population

ASJC Scopus subject areas

  • Health Informatics

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