Conversational agents

Ana Paula Chaves; Charlotte van Hooijdonk; Christine Liebrecht; Guilherme Corredato Guerino; Heloisa Candello; Minha Lee; Matthias Kraus; Marco Aurelio Gerosa

doi:10.1201/9781003490685-7

Conversational agents

Ana Paula Chaves, Charlotte van Hooijdonk, Christine Liebrecht, Guilherme Corredato Guerino, Heloisa Candello, Minha Lee, Matthias Kraus, Marco Aurelio Gerosa

Informatics, Computing, and Cyber Systems, School of

Research output: Chapter in Book/Report/Conference proceeding › Chapter

Abstract

This chapter discusses how the ability to use (human) natural language has changed the way people interact with software systems. Navigating from Turing's Imitation Game to modern intelligent assistants, this chapter provides an overview of conversational agents in both technical and social dimensions of human-computer interaction (HCI). It also explores the techniques and methodologies to develop and evaluate conversational agents under the lens of HCI and discusses the implications and future of these agents in human society.

Original language	English (US)
Title of host publication	Human-Computer Interaction in Intelligent Environments
Publisher	CRC Press
Pages	201-240
Number of pages	40
ISBN (Electronic)	9781040088968
ISBN (Print)	9781032370040
DOIs	https://doi.org/10.1201/9781003490685-7
State	Published - Aug 29 2024

ASJC Scopus subject areas

General Arts and Humanities
General Engineering
General Social Sciences
General Energy
General Environmental Science

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10.1201/9781003490685-7

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AU - Kraus, Matthias

AU - Gerosa, Marco Aurelio

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Conversational agents

Abstract

ASJC Scopus subject areas

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