Automating Properties: Understanding the Human Element

Galen Collins

Research output: Contribution to journalArticlepeer-review

5 Scopus citations


The development of property-management systems has made these systems more useful for hotels. In selecting a system, you should consider more than just the technical aspects of system operation. You must examine the system's human aspects.

Original languageEnglish (US)
Pages (from-to)65-71
Number of pages7
JournalCornell Hotel and Restaurant Administration Quarterly
Issue number2
StatePublished - Aug 1990

ASJC Scopus subject areas

  • Tourism, Leisure and Hospitality Management


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