A Model for Understanding and Reducing Developer Burnout

Bianca Trinkenreich, Klaas Jan Stol, Igor Steinmacher, Marco A. Gerosa, Anita Sarma, Marcelo Lara, Michael Feathers, Nicholas Ross, Kevin Bishop

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

Job burnout is a type of work-related stress associated with a state of physical or emotional exhaustion that also involves a sense of reduced accomplishment and loss of personal identity. Burnt out can affect one's physical and mental health and has become a leading industry concern and can result in high workforce turnover. Through an empirical study at Globant, a large multi-national company, we created a theoretical model to evaluate the complex interplay among organizational culture, work satisfaction, and team climate, and how they impact developer burnout. We conducted a survey of developers in software delivery teams (n=3,281) to test our model and analyzed the data using structural equation modeling, moderation, and multi-group analysis. Our results show that Organizational Culture, Climate for Learning, Sense of Belonging, and Inclusiveness are positively associated with Work Satisfaction, which in turn is associated with Reduced Burnout. Our model generated through a large-scale survey can guide organizations in how to reduce workforce burnout by creating a climate for learning, inclusiveness in teams, and a generative organizational culture where new ideas are welcome, information is actively sought and bad news can be shared without fear.

Original languageEnglish (US)
Title of host publicationProceedings - 2023 IEEE/ACM 45th International Conference on Software Engineering
Subtitle of host publicationSoftware Engineering in Practice, ICSE-SEIP 2023
PublisherIEEE Computer Society
Pages48-60
Number of pages13
ISBN (Electronic)9798350300376
DOIs
StatePublished - 2023
Event45th IEEE/ACM International Conference on Software Engineering: Software Engineering in Practice, ICSE-SEIP 2023 - Melbourne, Australia
Duration: May 14 2023May 20 2023

Publication series

NameProceedings - International Conference on Software Engineering
ISSN (Print)0270-5257

Conference

Conference45th IEEE/ACM International Conference on Software Engineering: Software Engineering in Practice, ICSE-SEIP 2023
Country/TerritoryAustralia
CityMelbourne
Period5/14/235/20/23

Keywords

  • belonging
  • culture
  • inclusiveness
  • job burnout
  • work satisfaction

ASJC Scopus subject areas

  • Software

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