A disney approach to medical tourism and wellness

Frederick J. DeMicco

doi:10.1201/9781315365671

A disney approach to medical tourism and wellness

Frederick J. DeMicco

Research output: Chapter in Book/Report/Conference proceeding › Chapter

2 Scopus citations

Abstract

The author spent a part of his career working at Disney World in Orlando with the Contemporary Hotel and Wilderness Lodge. This chapter will examine the guest services, management, and leadership principles from Disney that could be applied to a healthcare environment.

Original language	English (US)
Title of host publication	Medical Tourism and Wellness
Subtitle of host publication	Hospitality Bridging Healthcare (H2H)
Publisher	Apple Academic Press
Pages	95-101
Number of pages	7
ISBN (Electronic)	9781771885065
ISBN (Print)	9781771885058
DOIs	https://doi.org/10.1201/9781315365671
State	Published - Jan 1 2017
Externally published	Yes

Keywords

Guest
Healthcare
Hospitality
Patient satisfaction
Quality

ASJC Scopus subject areas

General Economics, Econometrics and Finance
General Business, Management and Accounting
General Medicine

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10.1201/9781315365671

Cite this

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title = "A disney approach to medical tourism and wellness",

abstract = "The author spent a part of his career working at Disney World in Orlando with the Contemporary Hotel and Wilderness Lodge. This chapter will examine the guest services, management, and leadership principles from Disney that could be applied to a healthcare environment.",

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KW - Hospitality

KW - Patient satisfaction

KW - Quality

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ER -

A disney approach to medical tourism and wellness

Abstract

Keywords

ASJC Scopus subject areas

Access to Document

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