Hotel and Restaurant Management, School of

Scholarly Works

Research output per year 1989 1993 1994 1995 2000 2001 2002 2005 2024

• 3623 Citations
• 63 Article
• 6 Comment/debate
• 5 Chapter
• 1 Conference contribution

Research output per year

Research output per year

Search results

• 2024

  Is there a conservation relationship between tourism, economic output, and forest areas?

  Kocak, E. & Cavusoglu, M., Aug 2024, In: Conservation Science and Practice. 6, 8, e13171.

  Research output: Contribution to journal › Article › peer-review

  Open Access

  • Tourism Economy 100%
  • Forest Area 100%
  • Economic Output 100%
  • Economic Forest 100%
  • Output Surface 100%
  1 Scopus citations

• Workplace experiences and career advancement prospects for women in the hotel industry in India

  Hussain, S., Soni, G., Harkison, T. & Demicco, F., Jun 27 2024, In: Turyzm/Tourism. 34, 1, p. 7-21 15 p.

  Research output: Contribution to journal › Article › peer-review

  Open Access

  • India 100%
  • Career Advancement 100%
  • Workplace Experience 100%
  • Hotel Industry 100%
  • Indian Hotel Industry 100%
• 2023

  The differential impact of monological and dialogical corporate social responsibility communication strategies on brand trust in the credence goods market

  Dai, W. & Reich, A. Z., Jan 4 2023, In: Asia Pacific Journal of Marketing and Logistics. 35, 1, p. 231-248 18 p.

  Research output: Contribution to journal › Article › peer-review

  • Differential Impact 100%
  • Dialogical 100%
  • Communication Strategies 100%
  • Corporate Social Responsibility Communication 100%
  • Goods Market 100%
  15 Scopus citations
• 2022

  EXPECTATIONS OF DOMESTIC WOMEN BUSINESS TRAVELERS FROM HOTEL ACCOMMODATION: A PERSPECTIVE OF HOTEL MANAGERS

  Narula, G., Hussain, S., Kaushik, T. & Demicco, F., 2022, In: Advances in Hospitality and Tourism Research. 10, 3, p. 337-360 24 p.

  Research output: Contribution to journal › Article › peer-review

  Open Access

  • Hotel Accommodation 100%
  • Business Travelers 100%
  • Hotel Employees 100%
  • Women's Business 100%
  • Focus Group 100%
  2 Scopus citations
• 2020

  Hospitality Bridging Healthcare: Career Opportunities for The Future Hotel School Graduate

  DeMicco, F. J. & La Forgia, J., Sep 1 2020, In: Journal of Hospitality and Tourism Research. 44, 7, p. 1072-1079 8 p.

  Research output: Contribution to journal › Article › peer-review

  • Hotels 100%
  • Hospitality 100%
  • School Graduates 100%
  • Career Opportunities 100%
  • Health Careers 100%
  8 Scopus citations

• Sexual harassment: what is at Stake at JJ Steak

  Bliss, L. M. & Collins, G., 2020, In: Journal of Teaching in Travel and Tourism. 20, 4, p. 389-394 6 p.

  Research output: Contribution to journal › Article › peer-review

  • Sexual Harassment 100%
  • Steak 100%
  • Sexual Assault 100%
  • Case Study 50%
  • Restaurants 25%
  1 Scopus citations

• Winning the battle: The importance of price and online reviews for hotel selection

  Ciftci, O., Berezina, K., Cavusoglu, M. & Cobanoglu, C., 2020, In: Advances in Hospitality and Tourism Research. 8, 1, p. 177-202 26 p.

  Research output: Contribution to journal › Article › peer-review

  Open Access

  • Hotels 100%
  • Travellers 100%
  • Online Reviews 100%
  • Hotel Selection 100%
  • Price Review 100%
  4 Scopus citations
• 2018

  The inner struggle of visiting ‘dark tourism’ sites: examining the relationship between perceived constraints and motivations

  Zheng, C., Zhang, J., Qian, L., Jurowski, C., Zhang, H. & Yan, B., Oct 13 2018, In: Current Issues in Tourism. 21, 15, p. 1710-1727 18 p.

  Research output: Contribution to journal › Article › peer-review

  • Motivational Factors 100%
  • Perceived Constraints 100%
  • Perceived Motivation 100%
  • Dark Tourism Sites 100%
  • China 100%
  54 Scopus citations
• 2016

  Is the road to effective assessment of learning outcomes paved with good intentions? Understanding the roadblocks to improving hospitality education

  Reich, A. Z., Collins, G. R. & Defranco, A. L., Jun 1 2016, In: Journal of Hospitality, Leisure, Sport and Tourism Education. 18, p. 21-32 12 p.

  Research output: Contribution to journal › Article › peer-review

  • Good Intention 100%
  • Assessment Efficiency 100%
  • Learning Outcomes Assessment 100%
  • Hospitality Programs 100%
  • Hospitality Education 100%
  6 Scopus citations
• 2015

  Career Planning Strategies and Skills of Hospitality Management Students

  Hertzman, J. L., Moreo, A. P. & Wiener, P. J., Oct 2 2015, In: Journal of Human Resources in Hospitality and Tourism. 14, 4, p. 423-443 21 p.

  Research output: Contribution to journal › Article › peer-review

  • Work Experience 100%
  • Planning Strategy 100%
  • Planning Skills 100%
  • Hospitality Management Students 100%
  • Career Planning 100%
  29 Scopus citations
• 2011

  Relative perceived product quality: Increasing the effectiveness of restaurant planning through a more effective integration of the competitive environment

  Reich, A. Z., Jan 2011, In: Journal of Foodservice Business Research. 14, 1, p. 2-19 18 p.

  Research output: Contribution to journal › Article › peer-review

  • Competitive Environment 100%
  • Effective Integration 100%
  • Perceived Product Quality 100%
  • Restaurants 100%
  • Planning Process 100%
  2 Scopus citations
• 2009

  Academic foundations for hospitality and tourism research: A reexamination of citations

  Kim, Y., Savage, K. S., Howey, R. M. & Van Hoof, H. B., Oct 2009, In: Tourism Management. 30, 5, p. 752-758 7 p.

  Research output: Contribution to journal › Article › peer-review

  • Tourism Research 100%
  • Hospitality 100%
  • Hospitality Research 100%
  • Tourism 50%
  • Academic Areas 25%
  44 Scopus citations

• Exploring the Future of Tourism and Quality of Life

  Benckendorff, P., Edwards, D., Jurowski, C., Liburd, J. J., Miller, G. & Moscardo, G., Apr 2009, In: Tourism and Hospitality Research. 9, 2, p. 171-183 13 p.

  Research output: Contribution to journal › Article › peer-review

  Open Access
  34 Scopus citations
• 2006

  BEST Education Network Think Tank V: Managing risk and crisis for sustainable tourism: Research and innovation

  Jurowski, C., 2006, In: Journal of Sustainable Tourism. 14, 1, p. 100-101 2 p.

  Research output: Contribution to journal › Article › peer-review

• The impact of product and service quality on brand loyalty: An exploratory investigation of quick-service restaurants

  Reich, A. Z., McCleary, K. W., Tepanon, Y. & Weaver, P. A., Oct 3 2006, In: Journal of Foodservice Business Research. 8, 3, p. 35-53 19 p.

  Research output: Contribution to journal › Article › peer-review

  • Quality of Service 100%
  • Fast Food Restaurants 100%
  • Product Quality 100%
  • Brand Loyalty 100%
  • Product-service 20%
  30 Scopus citations
• 2005

  Report: B.E.S.T. Think tank IV: Mass sustainable tourism: Challenges and Opportunities

  Jurowski, C., May 15 2005, In: Journal of Sustainable Tourism. 13, 3, p. 296-304 9 p.

  Research output: Contribution to journal › Article › peer-review
  2 Scopus citations

• So you want to build a convention center: The case of hope versus reality

  McNeill, R. G. & Evans, R. A., Jan 2005, In: Journal of Convention and Event Tourism. 6, 1-2, p. 23-43 21 p.

  Research output: Contribution to journal › Article › peer-review

  • Convention Center 100%
  • Development Project 100%
  • Case Study 100%
  • Process Model 100%
  • University Town 100%
  1 Scopus citations
• 2004

  Augmenting web-based instruction with satellite video a case study

  Collins, G. R., Jun 28 2004, In: Journal of Teaching in Travel and Tourism. 4, 1, p. 57-74 18 p.

  Research output: Contribution to journal › Article › peer-review

  • Northern Arizona 100%
  • Web-based Instruction 100%
  • Satellite Video 100%
  • Education Program 100%
  • Case Study 100%
  6 Scopus citations

• Distance effects on residents' attitudes toward tourism

  Jurowski, C. & Gursoy, D., Apr 2004, In: Annals of Tourism Research. 31, 2, p. 296-312 17 p.

  Research output: Contribution to journal › Article › peer-review

  • Tourism 100%
  • Distance Effect 100%
  • Resident Attitudes toward Tourism 100%
  • Consumers 100%
  • Resident Attitude 100%
  398 Scopus citations
• 2002

  BEST think tanks and the development of curriculum modules for teaching sustainability principles

  Jurowski, C., Dec 2002, In: Journal of Sustainable Tourism. 10, 6, p. 536-545 10 p.

  Research output: Contribution to journal › Article › peer-review

  • Teaching Sustainability 100%
  • Business Enterprise 100%
  • Sustainable Development Principles 100%
  • Think Tanks 100%
  • Curriculum Module 100%
  17 Scopus citations

• Resident attitudes: A structural modeling approach

  Gursoy, D., Jurowski, C. & Uysal, M., 2002, In: Annals of Tourism Research. 29, 1, p. 79-105 27 p.

  Research output: Contribution to journal › Article › peer-review

  • Modeling Approach 100%
  • Community Support 100%
  • Host Community 100%
  • Structural Modeling 100%
  • Resident Attitudes 100%
  926 Scopus citations

• Should strategic market management replace strategic management as the planning model for restaurant decision-making?

  Reich, A. Z., Jan 2002, In: Journal of Foodservice Business Research. 5, 1, p. 23-43 21 p.

  Research output: Contribution to journal › Article › peer-review

  • Restaurants 100%
  • Strategic Management 100%
  • Strategic Factor Markets 100%
  • Planning Model 100%
  • Market Management 100%
  2 Scopus citations

• The incidence of burnout among bed-and-breakfast owner/operators

  Vallen, G. K. & Rande, W. L., Mar 1 2002, In: Journal of Human Resources in Hospitality and Tourism. 1, 2, p. 41-56 16 p.

  Research output: Contribution to journal › Article › peer-review

  • Breakfast 100%
  • Owner-operators 100%
  • Emotional Exhaustion 100%
  • Burnout 100%
  • Annuals 100%
  8 Scopus citations
• 2001

  A Comparison of the Views of Involved versus Noninvolved Citizens on Quality of Life and Tourism Development Issues

  Jurowski, C. & Brown, D. O., 2001, In: Journal of Hospitality and Tourism Research. 25, 4, p. 355-370 16 p.

  Research output: Contribution to journal › Article › peer-review

  • Quality of Life 100%
  • Tourism Development 100%
  • Development Issues 100%
  • Life Development 100%
  • Development Plan 100%
  42 Scopus citations

• Assessing damages for non-performance of a travel professional - A suggested use of "servquala"

  Urdang, B. S. & Howey, R. M., 2001, In: Tourism Management. 22, 5, p. 533-538 6 p.

  Research output: Contribution to journal › Article › peer-review

  • Service Provider 100%
  • Non-performance 100%
  • Provider Service 100%
  • Travellers 50%
  • SERVQUAL Model 50%
  8 Scopus citations

• Creating a Hospitality Sales Management Course on the Web: Lessons for the Beginner

  McNeill, R. G., Aug 17 2001, In: Journal of Teaching in Travel and Tourism. 1, 2-3, p. 125-151 27 p.

  Research output: Contribution to journal › Article › peer-review

  • Hospitality 100%
  • Web-based Course 100%
  • Management Course 100%
  • Sales Management 100%
  • Beginner 100%
  4 Scopus citations

• Determining a Firm's Linear Market Position: In Search of an Effective Methodology

  Reich, A. Z., 2001, In: Journal of Hospitality and Tourism Research. 25, 2, p. 159-172 14 p.

  Research output: Contribution to journal › Article › peer-review

  • Market Position 100%
  • Linear Exchange Markets 100%
  • Consumer 100%
  • Intangible Asset 100%
  • Holistically 50%

• The influence of children on vacation travel patterns

  Nickerson, N. P. & Jurowski, C., 2001, In: Journal of Vacation Marketing. 7, 1, p. 19-30 12 p.

  Research output: Contribution to journal › Article › peer-review

  • Vacation 100%
  • Vacation Travel 100%
  • High Response Rate 100%
  • Travel Survey 100%
  • Child Satisfaction 100%
  131 Scopus citations
• 2000

  A good battle cry is half the battle: Creating a mission statement with a sense of mission

  Reich, A. Z., Jul 1 2000, In: Journal of Hospitality and Tourism Education. 12, 3, p. 32-39 8 p.

  Research output: Contribution to journal › Article › peer-review

• An Explanation and Illustration of Cluster Analysis for Identifying Hospitality Market Segments

  Jurowski, C. & Reich, A. Z., 2000, In: Journal of Hospitality and Tourism Research. 24, 1, p. 67-91 25 p.

  Research output: Contribution to journal › Article › peer-review

  • Cluster Analysis 100%
  • Market Segment 100%
  • Hospitality Industry 100%
  • Niche Marketing Strategy 100%
  • Executive Selection 100%
  50 Scopus citations

• Ethical principles for the hospitality curriculum

  Vallen, G. & Casado, M., Apr 2000, In: Cornell Hotel and Restaurant Administration Quarterly. 41, 2, p. 44-51 8 p.

  Research output: Contribution to journal › Article › peer-review

  • Hotels 100%
  • Ethical Principles 100%
  • Ethical Performance 100%
  • Hospitality Curriculum 100%
  40 Scopus citations

• Ethical principles for the hospitality curriculum

  Vallen, G. & Casado, M., Apr 2000, In: Cornell Hotel and Restaurant Administration Quarterly. 41, 2, p. 44-51 8 p.

  Research output: Contribution to journal › Article › peer-review

  • Hotels 100%
  • Ethical Principles 100%
  • Ethical Performance 100%
  • Hospitality Curriculum 100%
  2 Scopus citations

• Improving the strategy selection process: The strategic analysis questioning sequence

  Reich, A. Z., Jan 1 2000, In: Journal of Hospitality and Leisure Marketing. 7, 1, p. 75-102 28 p.

  Research output: Contribution to journal › Article › peer-review

  • Selection Process 100%
  • Tasks 100%
  • Hazards 100%
  • Cognitive Model 100%
  • Strategic Decision 100%
  1 Scopus citations
• 1999

  Tourism and hospitality research journals: Cross-citations among research communities

  Howey, R. M., Savage, K. S., Verbeeten, M. J. & Van Hoof, H. B., Feb 1999, In: Tourism Management. 20, 1, p. 133-139 7 p.

  Research output: Contribution to journal › Article › peer-review

  • Tourism Research 100%
  • Hospitality 100%
  • Hospitality Research 100%
  • Cross-citation 100%
  • Research Journals 100%
  73 Scopus citations
• 1998

  Indian gaming

  Vallen, G., Cothran, C. & Combrink, T., 1998, In: Cornell Hotel and Restaurant Administration Quarterly. 39, 4, p. 56-63 8 p.

  Research output: Contribution to journal › Article › peer-review

  • Native American 100%
  • Indian Gaming 100%
  • Native Americans 100%
  • Gaming 100%
  • Americans 100%
  2 Scopus citations
• 1997

  A theoretical analysis of host community resident reactions to tourism

  Jurowski, C., Uysal, M. & Williams, D. R., 1997, In: Journal of Travel Research. 36, 2, p. 3-11 9 p.

  Research output: Contribution to journal › Article › peer-review

  • Tourism 100%
  • Community Residents 100%
  • Host Community 100%
  • Social Exchange Theory 100%
  • Economic Gain 50%
  624 Scopus citations

• Bed and breakfasts in Arizona: Demographic and operating statistics

  Vallen, G. & Rande, W., Aug 1997, In: Cornell Hotel and Restaurant Administration Quarterly. 38, 4, p. 62-68 7 p.

  Research output: Contribution to journal › Article › peer-review
  13 Scopus citations
• 1995

  An examination of preferences and evaluations of visitors based on environmental attitudes: Biscayne Bay national park

  Jurowski, C., Uysal, M., Williams, D. R. & Noe, F. P., 1995, In: Journal of Sustainable Tourism. 3, 2, p. 73-86 14 p.

  Research output: Contribution to journal › Article › peer-review

  • National Park 100%
  • Environmental Attitudes 100%
  • Biscayne Bay 100%
  • National Parks 100%
  • Environmental Attitude 100%
  56 Scopus citations

• Building a foundation for better learning through integrative instructional modeling

  Defranco, A. L. & Reich, A. Z., 1995, In: Hospitality and Tourism Educator. 7, 1, p. 13-66 54 p.

  Research output: Contribution to journal › Article › peer-review
  3 Scopus citations

• Gender differences in student perceptions of classroom interaction and climate

  Howey, R. M. & Savage, K. S., 1995, In: Hospitality and Tourism Educator. 7, 1, p. 50-54 5 p.

  Research output: Contribution to journal › Article › peer-review
  1 Scopus citations

• Planning and staging a parents' weekend: A case study

  Rande, W. L., 1995, In: Hospitality and Tourism Educator. 7, 3, p. 48-51 4 p.

  Research output: Contribution to journal › Article › peer-review

• Scanning the environment of tourism attractions: A content analysis approach

  Jurowski, C. & Olsen, M. D., Aug 3 1995, In: Journal of Travel and Tourism Marketing. 4, 1, p. 71-96 26 p.

  Research output: Contribution to journal › Article › peer-review

  • Tourist Attractions 100%
  • Content Analysis Approach 100%
  • Content Analysis 100%
  • Industry 100%
  • Tourism Industry 50%
  21 Scopus citations

• Strategic implementation of nutritional programs for foodservice establishments: Guidelines, recommendations, and examples

  Reich, A. Z., Mar 29 1995, In: Journal of Nutrition in Recipe & Menu Development. 1, 2, p. 3-30 28 p.

  Research output: Contribution to journal › Article › peer-review

  • Decision Maker 100%
  • Strategic Plan 100%
  • Policy-based 100%
  • Food Service 100%
  • Management Information System 100%

• Technolog Needs and Perception: An Assessment of the U.S. Lodging Industry

  Van Hoof, H. B., Collins, G. R., Combrink, T. E. & Verbeeten, M. J., Oct 1995, In: Cornell Hotel and Restaurant Administration Quarterly. 36, 5, p. 64-69 6 p.

  Research output: Contribution to journal › Article › peer-review

  • Lodging Industry 100%
  • Small Restaurant 100%
  • Technolog 100%
  • Large Hotel 100%
  • System Operation 100%
  39 Scopus citations

• The effects of instrumental and expressive factors on overall satisfaction in a park environment

  Jurowski, C., Cumbow, M. W., Uysal, M. & Noe, F. P., 1995, In: Journal of Environmental Systems. 24, 1, p. 47-68 22 p.

  Research output: Contribution to journal › Article › peer-review

  • Instrumental Factors 100%
  • Park Environment 100%
  • Overall Satisfaction 100%
  • Intention 100%
  • Latent Variable 100%
  20 Scopus citations
• 1994

  Comprehensive strategic planning as a capstone course in hospitality education

  Reich, A. Z., 1994, In: Hospitality and Tourism Educator. 6, 2, p. 67-70 4 p.

  Research output: Contribution to journal › Article › peer-review
  6 Scopus citations

• Effects of user and trip characteristics on responses to communication messages

  Noe, F. P., Uysal, M. & Jurowski, C. A., Feb 9 1994, In: Journal of Travel and Tourism Marketing. 2, 2-3, p. 147-170 24 p.

  Research output: Contribution to journal › Article › peer-review

  • Trip Characteristics 100%
  • Communication Messages 100%
  • User Characteristics 100%
  • Management Action 100%
  • Environmental Messages 66%
  4 Scopus citations

• Environmental attitude by trip and visitor characteristics. US Virgin Islands National Park

  Uysal, M., Jurowski, C., Noe, F. P. & McDonald, C. D., Aug 1994, In: Tourism Management. 15, 4, p. 284-294 11 p.

  Research output: Contribution to journal › Article › peer-review

  • Environmental Concern 100%
  • Visitor Characteristics 100%
  • Environmental Attitudes 100%
  • US Virgin Islands 100%
  • Trip Characteristics 100%
  112 Scopus citations

• How to teach so students will learn: Part one

  Reich, A. Z. & Defranco, A. L., 1994, In: Hospitality and Tourism Educator. 6, 1, p. 47-51 5 p.

  Research output: Contribution to journal › Article › peer-review
  8 Scopus citations

• How to teach so students will learn: Part two

  Reich, A. L. & Defranco, A. L., 1994, In: Hospitality and Tourism Educator. 6, 2, p. 43-47 5 p.

  Research output: Contribution to journal › Article › peer-review
  7 Scopus citations